This complaint was posted on NAS on 4th Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/orkin-5YOOK/orkin-horrible-id5yecp .
Orkin is horrible
Well, I called Orkin because I had a mouse in my furnace room. Then I started hearing them in my walls. So 2 techs come to my house, do a walk through and put sticky traps in furnace room and on attic steps. Then couple days later 2 different techs come out, one being a so called inspector when all he really is is a pathological liar. He told me so much bullshit. He said all my insulation in attic needed replaced when it wasn’t even disturbed. Tried saying there was bats in attic, never had bats here. Then tried saying there was a bat 3 floors down in the furnace room when my sister and husband were in that room the day before and no bat was there. They tore out all my insulation in attic, furnace room and crawl space under house. They replaced insulation they removed leaving all water lines under house exposed and my water froze 4 times this winter. I have a 2 year contract with Orkin, my bill is over $11,000.00 . I wish I knew what I can do to not have to pay that ridiculous amount when 4 months later 2 different techs have been here doing a walk through and still getting mice in furnace room. They try telling me they are from the ones that have been in here from 4 months ago?? Never would I ever recommend Orkin. Absolutely horrible.