Name and Shame
Name and Shame

PEARSON VUE REVIEW

Complaint
#5YE2B

This complaint was posted on NAS on 1st Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/pearson-vue-5YOM6/3-week-with-no-score-i-lost-my-job-id5ye2b .

NameandShame Author
9J8VlK6
1st Feb, 2022

3 week with no score and I lost my job

I am having issues with not getting my score back from pearsons Vue. I took my casp+ exam January 8th and it said completed. But I never got my scores. When I go to the site to look at my exam it still states -In progress. I’ve called them every day it’s always it will take 3 to 5 business days.

It’s now going on 3 weeks and still no exam. This exam was a work requirement. That now I can’t meet so my job let me go. I’ve contacted Pearson Vue many times. They said it was an issue in their end and to wait 3 to 5 business days and I will get a call. No call. I initially was scheduled to take the test December 30 but had technical issues with their software. I’ve called them everyday! Their customer service is the worst. They gave me a free voucher for my troubles. That I can’t use because my test still shows I progress 3 weeks later. This particular cert is required for my job. Needless to say I didn’t meet work requirements and was let go. I was fired because I could not get my test results and all Pearson Vue could say is we can get you a free voucher. I WANT My scores!!!! I even opted to re take it but they said the can’t close out the test. That’s comptias job. This is a horrible company!

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