Name and Shame
Name and Shame

REJUVENATE MEDICAL SPA REVIEW

Complaint
#5YE7R

This complaint was posted on NAS on 17th Feb, 2022 and is a permanent record located here: https://www.nameandshame.com/rejuvenate-medical-spa-5YOR0/dont-do-it-id5ye7r .

NameandShame Author
iO8OlAs
17th Feb, 2022

DONT DO IT!!!!!!

I went to Perfect Body Laser in Bayshore, NY for non-invasive fat removal. The technicians are very very professional and pleasant. Before you even speak to anyone you are handed a pile of paperwork that includes a contract. The barracuda is the first person you meet, the sales woman named “Adrian” she promises the world (I recorded the conversation on my phone), speaks very fast and tells you “ well if you only get your hips done it will cost a little less than if you add your stomach on as well. Well that added $4k. She asked me where I would like to see results and I said my hips and thighs. She asked if she could take a look a the area. I pulled my jeans down and she physically touched my hips and thighs and stated “we can defiantly help these areas in fat removal”. This is all recorded on my phone. It was approximately $15k to perform the work. In a matter of seconds she applied me for financing for $6k, the rest is paid upfront in two payments. This is not the norm, payment is generally paid as the work is effectively performed or at the end of treatment. I honestly did not see the cost coming, ADRIAN gets the initial meeting out of control with all the sales talk that I truly believed I signed under DURESS. That day they did a skin tightening treatment and I paid $5k that day. They say you will not see the full effect for 10 months. After I left and my head was not spinning any longer I called ADRIAN the very next day and basically told her what I said above. She would not discuss it over the phone. She stated this several times that I had to come to her office.I told her that I felt taken and that I have an autoimmune diseases that I feared would flare up after laser treatment. She said “ we will not force you to have treatment but you signed a binding contract”. I told her to keep the first $5k for the consult and the 1 hour skin tightening treatment and call it quits after that. Her repeated response was “ you signed a contract and no and are bound to it. In addition, I was told a Doctor and a Registered Nurse are there at all times. Several technicians told me the Doc and Nurse are on property a few days a month. There is ZERO resuscitation protocol as well.
I have now completed all of my treatments and my hips have not changed, the fat is still on my thighs only the skin is hanging. It looked better prior to their treatment. The treatment before the last one the grounding pad was affixed to my stomach. It hurt during the treatment but I just kept hearing from the Tech “we are almost finished. Well I had burns on my stomach that later blistered. The Tech gave me a baggie with individual packets of bacitracin to apply. I feel as though $15k was stolen from me. Has anyone considered a class action suit? There is strength in numbers. DO NOT USE THIS COMPANY

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