SEATING MIND REVIEW
This complaint was posted on NAS on 2nd Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/seating-mind-5YOUO/not-recomended-id5yec3 .
Not recomended !
Its been 30 days since my order and nothing has arrived. Only one communication and now i doubt i will get either a refund or a chair in new condition as advertised without a fight. There is an interesting dichotomy between the reviews on this site I suspect many of the positive ones are fake. Given the timing of some of the reviews it seems a lot of people have been left hanging while trying to equip for working from home. that does not sit very well with me and I feel for the others writing reviews here who have lost time and money. More to follow as this story develops. —- Adding to this review: It Seems Seatingmind are paying attention to reviews on TrustPilot.com, As they replied to my review there. for the record I have still not received any direct communication just a reply to this review. I have sent in a request to cancel my order and request a full refund. I will continue with updates if they choose to actually communicate directly with me. Also recommend people reading this to check BBB.org currently they have a lot of complaints . In addition the reply here; indicates I knowingly purchased a reconditioned chair , for the record this is the description : 1 × Herman Miller Aeron Chair Fully Featured Size B Gray Frame Black Mesh . No mention that it is refurbished, it was advertised as a sale item I was expecting a new chair not a reconditioned one.