SHARAF DG REVIEW

I bought a candy fridge from sharaf dg 3 yr back on heavy insistence of the sales person ,fair deal it is their job to sell product
Then he pursued me to buy an extended warranty so that I will be hassle free ,any problem they will repair if not repaired they will replace ,and not for one year he convinced me to take exrended warranty for 3 yr so total 4 year of peace
But now the fridge door came out and I went to sharaf dg and to my surprise first they were not ready to even write a complain quoting it as physical damage
I fail to understand if a 650 litre fridge door comes out how it is a physical damage
Now inspite of 6 days of trying left and right no one is bothered to call or tell or to repair the fridge
On the name of extended warranty they just want to loot money and fill their purses
Pathetic sharaf dg
Very pathetic