SKY HANDLING PARTNER REVIEW
This complaint was posted on NAS on 5th Sep, 2022 and is a permanent record located here: https://www.nameandshame.com/sky-handling-partner-5YP5S/refusal-to-return-baggage-id5yepd .
5th Sep, 2022
Refusal to return baggage
I had a tight connection with KLM and my bag was offloaded. The bag arrived with KLM to Dublin early the next day. I arrived at the airport and sky handling refused to return my bag. My AirTag proved the bag was in terminal 1 baggage tracing in Dublin. I also had my baggage receipt and valid ID. Still they refused. I nave made numerous attempts to contact sky handling by phone and email but nobody is answering. My advice to anyone reading this is to avoid travel with any airline that uses sky handling. They are a dreadful organisation, with no concept of customer service. They basically don’t care!