This complaint was posted on NAS on 21st Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/stacksocial-5YOYZ/what-scam-please-beware-id5yehb .
What a scam please beware
Well, StackSocial just lost my business for good. I bought a lifetime license for Microsoft Office Professional 2021, with a training bundle included. It retails for $79 but with coupon code MS20, the total price is $64.
Shortly after redeeming my product, I notice they had Office Professional 2021 for $49.99. This is without the training bundle.
I contacted customer service twice but they refused to refund the extra $14. The customer rep was so rude. In the follow-up correspondence, I once again said that I’m not looking for a refund but just to remove the training bundle. She responded, thanking for me not being clear. She of course refused once more to remove the training bundle and refund the extra $14. That is ultra rude. If there’s a way to escalate this shitty person to upper management, I would!