THE UNITEL DIRECT GROUP REVIEW

Unitel Direct have been hounding my 80-year-old father who has been diagnosed with dementia and threatening him for non-payment of a contract that he has no memory of creating. We’ve explained to them that his company no longer operates and we had no interest in entering into a contract with them, but they ring every night at 7 to scare my parents into paying. Here is their latest email:

“We wrote to you requesting you bring your account up to date and provide alternative payment details, which you have failed to do.

Since initial sign-up, you have not registered with us any valid reason for this breach of contract, despite being provided with ample time to do so. Any queries raised after the date on this email, shall not be considered.

Due to non-payment we find you in breach of contract and as such we have suffered a financial loss. Please note this contract comes under UK law.

If the account is not brought up to date within 7 days the full contractual sum will be applied to your account in the sum of $2475.00.

Your account will then be passed to our Debt Recovery Department for recovery. Extra fees may be incurred if passed to an external company for non payment.