This complaint was posted on NAS on 11th Jan, 2022 and is a permanent record located here: https://www.nameandshame.com/travelerhelpdesk-com-5YOKO/this-travel-agency-fool-their-client-id5ye0q .
This travel agency fool their client
Please don’t trust this company. After they set the price with you, they will think of a reason to increase your final payment. This is one kind of SCAM CASE.
Recently, I booked a hotel for 3 nights through this company by phone. When the accented agent firstly started, he gave me a low estimated price for three nights hotel accommodation. After I gave the agent all my personal information, including credit card number and password, the agent suddenly said that the final price was $20 more than the estimated price he initially gave me. The reason was that his system had just updated the hotel price.
Your estimated price was just estimated with your system in one minute ago. How come the price is updated when client want to make a payment? Isn’t this fooling customers?
Doing business is about integrity. Please don’t waste your time and money. This is the travel agency which I met that fooled customers with dishonesty. Very unpleasant experience. I hope everyone stays away from this company.