Name and Shame
Name and Shame

ZYNEX MEDICAL REVIEW

Complaint
#5YEGE

This complaint was posted on NAS on 16th Mar, 2022 and is a permanent record located here: https://www.nameandshame.com/zynex-medical-5YOXG/scam-you-into-thinking-baseless-things-id5yege .

NameandShame Author
heeaTzp
16th Mar, 2022

Scam you into thinking baseless things

Physical therapist recommended that I get a TENS unit. Set it up. Talked with Zynex representative twice. Was told I was liable for cost of unit if insurance denied claim. TOLD THEM IF DENIED I did not want the unit and would not pay anything. Zynex rep said the unit can be returned. Never said that, if claim denied and unit returned, I would be charged $25/mo for each month I had the unit. Took 4 months before they informed me claim was denied. Said contract I signed holds me liable for $25/mo cost. They purposely do not tell you about this charge. They scam you into thinking there is not cost. Do not deal with them.


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